FAQ

Clear answers before you enroll.

Peptide disclosures, pricing inclusions, eligibility, supplements, and privacy — explained before you start.

Clear answers before enrollment
Clear answers first

Support

Common questions regarding your care.

We believe in transparency — care programs, pricing, pharmacy fulfillment, and your privacy.

Yes. Peptide therapies offered through the Nexa Rx clinical program require a medical evaluation and a valid prescription from a licensed clinician.

No. Nexa Rx does not sell research-use-only products. Peptide therapies offered through the clinical program require a medical evaluation and prescription and are dispensed for eligible patients through the applicable pharmacy channel.

Compounded medications are not FDA-approved as finished branded products. They are prepared by licensed U.S. compounding pharmacies or outsourcing facilities under applicable federal standards.

503A pharmacies compound medications for individual patient prescriptions. 503B outsourcing facilities operate under stricter FDA oversight and can produce larger quantities. The applicable pharmacy channel depends on your prescribed therapy.

Our clinicians may prescribe both FDA-approved medications and, where appropriate, compounded therapies. Your clinician will explain the status of any medication prescribed to you.

The pricing page shows how Nexa Rx separates clinical program care from partner pharmacy costs. Your enrollment summary lists due today, recurring amount, consultation terms, medication, labs, supplies, shipping, follow-up visits, clinical messaging, and refill support before you pay.

No. Prescription treatment is not guaranteed. Eligibility and treatment decisions are made solely by a licensed clinician based on your medical evaluation.

Medical weight loss and hormone programs are available in most U.S. states. Peptide therapy has more limited availability by therapy and state — see the state availability section on the Pricing page for the current matrix. Availability is confirmed during eligibility review.

No. Dietary supplements are non-prescription products sold separately from medical treatment. Purchasing supplements does not affect your clinical eligibility or prescribing decisions.

Yes. Supplements are available through our Shop without a clinical intake or prescription.

You can cancel through your Patient Center or by contacting our support team. Cancellation terms, timing, and any non-refundable fees are shown before enrollment or purchase.

All medical intake occurs inside a secure clinical portal — not on the public marketing website. Health information is not shared with advertising platforms.

Check Eligibility